Terms of Service
Last updated: January 2026
1. Acceptance of Terms
By accessing or using VisitPrep AI ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.
2. Description of Service
VisitPrep AI is an educational visit-preparation tool that generates personalized discussion checklists for primary care visits. The Service is designed to help users prepare for healthcare appointments by providing relevant topics and questions to discuss with their healthcare providers.
3. Medical Disclaimer
IMPORTANT: VisitPrep AI is NOT medical advice.
The information provided by this Service is for educational and informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this Service.
4. User Responsibilities
You agree to:
- Provide accurate information when using the Service
- Use the Service only for its intended educational purpose
- Not rely on the Service as a substitute for professional medical advice
- Discuss all health concerns with a licensed healthcare provider
5. Payments and Refunds
Certain features of the Service require payment. All payments are processed securely through Stripe. Due to the digital nature of the product, refunds are generally not provided once access has been granted. If you experience technical issues, please contact support.
6. Limitation of Liability
To the maximum extent permitted by law, VisitPrep AI and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.
7. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the new Terms of Service on this page.
8. Contact
If you have questions about these Terms, please contact us at support@visitprep.ai.