VisitPrepAI Privacy Policy
Effective Date: February 4, 2026 · Last Updated: April 11, 2026
Plain Language Summary
- VisitPrepAI is not medical advice
- Do not enter Protected Health Information (PHI)
- We don't sell your data
- Data is used to generate your Visit Pack
1. Introduction
VisitPrepAI ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
VisitPrepAI is a non-clinical, educational and organizational tool designed to help users prepare for healthcare visits. It does not provide medical advice, diagnosis, or treatment.
By using the Service, you agree to this Privacy Policy.
2. Scope
This policy applies to:
- Website users
- Visit Pack users
- Paid and subscription users
3. Information We Collect
3.1 User-Provided Information
- Name (optional)
- Email address
- Visit-related inputs (symptoms, concerns, medications, etc.)
- Payment information (handled by third parties)
⚠️ Users should not enter identifiable health information (PHI).
3.2 Automatically Collected
- IP address
- Device/browser info
- Usage data
3.3 Cookies
Cookies are used for:
- Functionality
- Analytics
- Experience optimization
4. How We Use Information
- Generate Visit Packs
- Provide and maintain services
- Process payments
- Improve product performance
- Communicate with users
- Prevent fraud or misuse
5. Data Storage and Security
We use:
- Secure infrastructure (Supabase/AWS)
- Encryption (HTTPS/TLS)
- Access controls
⚠️ VisitPrepAI is not designed for PHI storage.
6. Data Retention
Data is retained only as necessary for:
- Service delivery
- Legal compliance
Visit Packs may expire or be deleted after a defined period.
7. Data Sharing
We do not sell data.
We may share with:
- Payment processors (e.g., Stripe)
- Hosting providers
- Analytics tools
- Legal authorities (if required)
8. Your Rights
You may:
- Request access to your data
- Request deletion of your data
- Opt out of communications
Contact: augusta@visitprepai.com or info@clinefficiency.com
9. Security Disclaimer
No system is 100% secure. Use at your own risk.
10. Children
VisitPrepAI is not intended for users under 18.
11. Third Parties
Third-party services operate under their own policies.
12. International Users
Data may be processed in the United States.
13. Updates
Policy updates will be reflected by the "Last Updated" date.
14. Contact
VisitPrepAI / ClinEfficiency Pro
Email: augusta@visitprepai.com
Alternate: info@clinefficiency.com